RETURNS & EXCHANGES

At Print Choice, we prioritize delivering your orders with care and efficiency. Please read our shipping policy to understand how we handle the shipping process:

1. Processing Time:

• Orders are typically processed within 1-3 business days from the date of purchase. However, during peak seasons, sales, or for custom-made items, processing times may vary.

2. Shipping Destinations:

• We currently offer shipping to UK, USA & Australia. For international orders, please be aware that additional customs fees, taxes, or duties may apply, and these are the responsibility of the recipient.

3. Shipping Methods:

• Choose from a variety of shipping options during checkout, including standard, expedited, or express shipping, to suit your preferences.

4. Shipping Times:

• Shipping times vary based on your location and the chosen shipping method. Standard shipping typically takes 5-7 business days, while expedited and express options offer quicker delivery.

5. Order Tracking:

• Once your order has been shipped, a confirmation email containing a tracking number will be sent to you. Utilize this tracking number to monitor the progress of your shipment.

6. Shipping Costs:

• Shipping costs are calculated during the checkout process, considering the weight of your order, the selected shipping method, and your location.

7. Delayed Shipments:

• While we strive for prompt delivery, unforeseen circumstances like weather conditions, customs delays, or external factors may impact shipping times. We appreciate your understanding in such situations.

8. Shipping Notifications:

• Stay informed about your order's status through email notifications. Please ensure the accuracy of the email address provided during checkout.

9. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. Please ensure the accuracy of the shipping address, and consider using a secure delivery location.

For any further inquiries regarding shipping, feel free to contact our customer service team at printchoicecustomerservice@gmail.com. We thank you for choosing Print Choice, and we are dedicated to providing a positive and reliable shipping experience for our valued customers.

At Print Choice, we are committed to ensuring your satisfaction with our products. Please review our return and exchange policy to understand how we handle these processes:

1. Returns:

• We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

• To initiate the return process, please contact our customer service team at printchoicecustomerservice@gmail.com. Include your order number and a brief explanation of the reason for the return.

• Once your return is received and inspected, we will send you an email notification. If the return is approved, a refund will be processed to your original method of payment.

2. Refunds:

• Refunds will be processed within 5 - 7 business days of receiving the returned item. Please note that shipping costs are non-refundable.

• If you haven't received a refund within the specified timeframe, first check your bank account. If the refund is still not processed, contact your credit card company or bank, as it may take some time before the refund is officially posted.

• If you've done all of this and still have not received your refund, please contact us at printchoicecustomerservice@gmail.com.

3. Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at printchoicecustomerservice@gmail.com with details and, if applicable, a photo of the damaged or defective item.

4. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective/damaged item.

5. Non-Returnable Items:

• Certain items are non-returnable, including [list any non-returnable items, e.g., personalized or custom-made items].

6. Contact Information:

• For any further inquiries regarding returns or exchanges, please contact our customer service team at printchoicecustomerservice@gmail.com.

We strive to provide the best customer service possible and will work with you to address any concerns. Thank you for choosing Print Choice!